We pride ourselves in creating targeted training events for wedding and event professionals across the South West of the UK. Offering 1:1 training in the workplace, event management training, sales training and business coaching.

WE OFFER

 

  • ‘Getting to know you’ Consultancy Session

  • Wedding Venue Sales Training

  • Wedding Venue Mystery Shopper

  • Wedding Coordination Training

  • Event Management Training

  • Business Coaching

 
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Getting to know you

  • A site visit to discuss your current offering for couples and understand your processes

  • Exploring ways to develop your wedding business, fine-tune and refine your services

  • An overview of your sales funnel

  • Looking at current enquiry processes and conversion rates

  • Identifying quick wins to increase conversion rates from the first point of enquiry to post show-round

The approximate duration of the consultation is 4 hours.

Venue Sales Training

Sales processes and enquiry handling

  • Increasing enquiry conversion rates

  • Conducting show rounds

  • Wedding coordination & delivery

We can create a bespoke training programme to suit your needs.

Mystery Shopper Service

This service allows you to gain insight from a highly trained professional in hospitality, weddings and events who will look at the following experiences and processes as part of the mystery shopper experience:

  • The initial enquiry process

  • Appearance online - website and social media

  • Branding & continuity

  • The wedding show-round experience

  • The wedding brochure 

  • Inclusivity

  • The overall experience and ways to tweak and or improve the service

  • A Zoom meeting to talk through the mystery shopper report

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Coordination Training

This session covers the following areas:

  • Getting to know your couple

  • The customer journey

  • Managing guest expectations

  • Bringing your team onboard

  • Planning ahead- systems and processes for simplicity on the day

  • Setting yourself up for success

  • The wedding day timeline

  • Coordination on the wedding day

  • Post event review and feedback

Event Management Training

Business Coaching

‘Finding Your Feet’, A Wedding Biz Masterclass

Not sure where to start with re-booting or kickstarting your wedding business? Then let us help! During this 1-hour masterclass session, we’ll work with you to create an actionable sales and marketing plan with clear direction - getting you back on track.

What's included?

  • 1-hour online masterclass session

  • 2 weeks - email help desk support

 
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A year ago we put together the launch of @carbisbayhotel beautiful new venue & restaurant 1894 in collaboration with the @nawpuk . We invited many of the top Wedding Industry Influencers from across the UK to stay and experience what Cornwall has
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2020 has been a tough year with all its ups and downs. For most wedding businesses its been an emotional roller coaster 🎢 filled with challenges. Not sure where to start with re-booting or kickstarting your wedding business, then let us help? We
Introducing our first Winter Masterclass. Join the @hazelaparsons team on Tuesday 1st December for a FREE 20-minute masterclass packed full of really useful tips and advice for your business. Copy and paste this link into your browser to book your
Our 2020 Winter Masterclasses are being announced from tomorrow.  Dont miss out!! . . . . . . #wintermasterclass #weddingtraining #weddingvenues #weddingsuppliers #training #weddingindustry #workshops #weddingbiz #weddingscornwall #weddingsdevo
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Times keep changing - We have just posted in The Wedding Venue Academy Facebook Group the latest government guidelines for weddings. If you run, own or manage a wedding venue, pop over and join the Academy Group. It's completely free to do